Terms and Conditions

Welcome to Lucky Buddha Casino. These site terms explain the main rules, rights, and responsibilities that apply when you access or use the Lucky Buddha Casino website, create or use a player account, play games, participate in promotions, or use any related services.

Lucky Buddha Casino is a sweepstakes social casino operated by Windstorm Tech LLC in Montgomery, Alabama. The platform does not offer real-money gambling. Instead, it uses a dual-currency system: Gold Coins for entertainment play and Sweepstakes Coins that may be redeemable for prizes, subject to eligibility, verification, and the service terms described below.

By registering, accessing, or using the platform, you agree to these conditions of use. If you do not agree, please do not create an account or use the services.

Who Can Use Lucky Buddha Casino (Adults Only)

Lucky Buddha Casino is intended for adults only. You must be at least 18 years old, or the legal age required to participate in sweepstakes-style gaming where you are located, whichever is higher.

It is your responsibility to make sure participation is lawful in your jurisdiction. The operator may restrict or block access in certain locations, and eligibility can change over time based on legal, operational, or compliance needs.

At the time of writing, the platform is not available in the following states: California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, and Washington.

Getting Started: Account Registration Basics

To use the platform, you may need to create a player account. When you register, you agree that:

• The information you provide is accurate, current, and complete.
• Your account is registered in your own legal name.
• You will keep your details updated if they change.
• You will only create and use the number of accounts permitted by the operator.

If we reasonably believe information is inaccurate or an account is being used improperly, we may limit features, pause access, or request confirmation before allowing further play or redemptions.

Verification Checks (Identity, Age, and Payment Ownership)

To protect players and maintain fairness, Lucky Buddha Casino may ask you to verify details such as your identity, age, address, and the ownership of a payment method used on the platform. This is common before processing redemptions of Sweepstakes Coins, and it may also be requested at other points for security or compliance.

Verification may require documents or information such as a government-issued identification card, proof of address, or proof that a payment method belongs to you. If verification is incomplete, delayed, or unsuccessful, access to certain features - including redemptions - may be restricted until the review is finished.

Your Account, Your Responsibility

Your player account is personal. It cannot be shared, transferred, sold, or used on behalf of someone else.

You are responsible for keeping your username, password, and login access confidential. Any activity that occurs through your account is treated as authorized by you, unless we determine that account security was compromised in a way that requires investigation or protective action.

If you suspect unauthorized access, contact support as soon as possible so we can help secure your account.

Gold Coins and Sweepstakes Coins: How the Dual-Currency System Works

Lucky Buddha Casino uses two types of virtual currency:

Gold Coins are for entertainment play only. They have no cash value, are not redeemable, and are not refundable.

Sweepstakes Coins may be earned through eligible promotions or as a bonus with certain Gold Coin bundle purchases. Sweepstakes Coins may be redeemable for prizes, subject to eligibility rules, playthrough requirements, verification, and minimum redemption thresholds.

No purchase is necessary to obtain Sweepstakes Coins. The sweepstakes are void where prohibited by law.

Deposits, Purchases, Withdrawals, and Account Balances

Because Lucky Buddha Casino is a sweepstakes social casino, players may purchase Gold Coin bundles, which can include promotional Sweepstakes Coins as a bonus add-on. Payment methods may include options such as Visa, Mastercard, bank transfer, and other methods that may be offered from time to time.

Availability, processing times, fees, and limits can vary by location, payment provider, and verification status. We may apply reasonable checks before approving transactions or processing redemption requests, including reviewing account activity and confirming eligibility.

Sweepstakes Coin redemption requests may be subject to:

• A minimum redemption threshold (currently 100 Sweepstakes Coins).
• A review of account activity for compliance and security.
• Completion of required verification checks.

Redemption processing times can vary. Fees may apply per redemption transaction, and the amount may depend on the method selected. We do not guarantee that every method will be available in every location or at every moment.

Bonus Terms That Matter (So You Know What You’re Accepting)

Bonuses, promotions, giveaways, and loyalty offers may come with additional bonus terms. These can include eligibility requirements, time limits, game restrictions, and playthrough rules.

Common examples you may see on Lucky Buddha Casino include sign-up offers, daily login rewards, referral promotions, and purchase-related bundles. Sweepstakes Coins granted through promotions are typically subject to a 1x playthrough requirement before they become eligible for redemption. Gold Coins are for entertainment play and do not carry redemption value.

Always review the specific promotion details shown at the time you claim or receive an offer. If there is a conflict between a promotion’s specific rules and these site terms, the promotion’s rules will generally control for that offer.

Game Access, Platform Availability, and Maintenance Reality

We work to provide a stable, enjoyable experience, but access to the website, games, or features may not always be available. Service availability can be affected by your device, your internet connection, your location, software updates, scheduled maintenance, third-party outages, and unexpected technical issues.

Games, promotions, features, or content may be added, removed, suspended, or limited at any time. This helps us maintain balance, fairness, security, and compliance as the platform evolves.

Fair Play Rules: What’s Not Allowed

Lucky Buddha Casino is built to be fun and fair. You agree not to misuse the platform or attempt to gain an unfair advantage. Prohibited behavior may include:

• Using the site for unlawful purposes.
• Providing false or misleading account information.
• Collusion with other players or coordinated play designed to exploit promotions.
• Fraud, chargeback abuse, or attempts to reverse legitimate transactions improperly.
• Bonus abuse, including creating multiple accounts to claim offers repeatedly.
• Using bots, scripts, automation tools, or unauthorized software to interact with the platform.
• Attempting to manipulate games, systems, or promotions, or interfering with the platform’s normal operation.
• Allowing someone else to access or play on your account.

If you’re unsure whether something crosses the line, the safest move is to ask support before acting.

When We May Restrict Access (And Why)

To protect the platform and players, Lucky Buddha Casino may take reasonable action when we believe these service terms have been broken, verification is incomplete, or misuse may have occurred. Actions may include limiting features, suspending promotions, placing transactions on hold for review, freezing redemption processing while we investigate, or closing an account.

We aim to handle these situations in a measured, fair way, and we may request additional information to resolve concerns. If an account is closed, access to certain balances or promotions may be affected, especially where they are tied to suspected misuse or unresolved verification.

Handling Errors, Malfunctions, and Incorrect Displays

From time to time, mistakes can happen - including game malfunctions, interrupted sessions, display errors, incorrect balances, pricing or promotion errors, or other technical issues.

If an obvious error occurs, we reserve the right to correct it and to address the outcome in a fair and reasonable way. This may include adjusting balances that were incorrectly credited or debited due to a malfunction, or voiding affected promotional awards when an error clearly caused an unintended result.

Responsible Gaming: Keep It Fun and In Balance

Gambling-style entertainment should be treated as entertainment, not as a way to make money. If play stops feeling fun, it’s a smart step to pause and reset.

Lucky Buddha Casino may offer responsible gaming tools such as deposit or purchase limits, time-outs, or self-exclusion options. If you want help using these tools, contact support and we’ll point you in the right direction.

Ownership of Site Content and Platform Materials

The Lucky Buddha Casino website, design, branding, text, graphics, and software elements are owned by the operator or licensed to it. You may not copy, reproduce, republish, distribute, or commercially exploit any site content without written permission, except as allowed by applicable law for personal, non-commercial use.

Third-Party Providers and Linked Services

Some parts of the platform may be provided or supported by third parties, including game studios and payment processors. The game library may include content from providers such as 3 Oaks, Arrow's Edge, Aviatrix, Betsoft, Bgaming (Softswiss), Boldplay, Dragon Gaming, Fugaso, Kalamba Games, MrSlotty, Nucleus Gaming, Onlyplay, Peter & Sons, and Zeus Play.

These services can be subject to provider availability and operational limits. We’re not responsible for downtime or failures caused by third parties outside our reasonable control, but we do work to restore service and keep play fair when issues arise.

Liability Limits in Plain Language

To the extent permitted by law, Lucky Buddha Casino is not responsible for losses or damages caused by things outside our reasonable control, such as service interruptions, device incompatibility, internet issues, third-party failures, force majeure events, or user error.

Nothing in these conditions of use is meant to limit rights that cannot be limited under applicable law.

“As Is” and “As Available” - No Constant Availability Promises

The website, games, and services are provided on an “as is” and “as available” basis. While we aim for clarity and reliable performance, we cannot promise uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Site Terms

We may update these account rules and service terms from time to time to reflect changes in the platform, compliance needs, security practices, or operational improvements.

The latest version published on the website will apply from the date it is posted, unless otherwise stated. We encourage you to check this page periodically so you always know what rules apply to your play.

Other Policies You Should Review

These terms work alongside other important policy pages that may apply depending on how you use the platform. This may include pages such as a Privacy Policy, Cookie Policy, Responsible Gaming information, bonus-specific rules, and verification or anti-fraud guidelines.

For more on the brand and how the platform works, you can also visit the official Lucky Buddha Casino page.

Questions or Support: How to Reach Us

If you have questions about these service terms, your account, a promotion, or a redemption review, our support team can help.

You can use live chat, check the FAQ section, or email us at support@luckybuddhascasino.com.

Using Lucky Buddha Casino should feel clear, fair, and straightforward. These terms exist to protect players, support responsible play, and set consistent expectations for how the platform runs. If you continue to access or use the site, it means you accept the current version of these conditions of use.